Summary

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Sr Business System Analyst will work with internal and external customers in gathering functional requirements documents, understanding application architecture, and managing the unit testing of deliverables. Candidate should have an understanding of Software Development Life Cycle Methodologies and knowledge of Business Intelligence platforms.

Essential Job Duties and Responsibilities

• Train/Onboard new and existing customers

• Meet with clients and gather report specifications to then deliver to Business Intelligence team.

• Monitor client usage to ensure client retention

• Monitor expired client portal passwords

• Create help documentation for Company's Reports

• Provide basic level internal sales functions to existing clients/customers

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Travel up to 15%

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Business

5+ years of experience as business systems analyst, sales analyst, or related area.

Experience using Retail Link is required.

Skills, Knowledge and Abilities

• Strong written communication and verbal communication skills

• Strong prioritization skills

• Ability to understand and follow specific instructions and procedures

• Ability to exercise sound judgment

• Ability to gather data, to compile information, and prepare reports

• Ability to research and analyze data effectively

• Ability to develop strategic plans to grow the business

• Understanding of ERP business process flows

• Well-organized, detail-oriented, and able to handle a fast-paced work environment

• Track record of building and maintaining customer/client relationships

• Flexible and adaptable, able to change and alter according to changes in projects or business environment

• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines

• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

• Intermediate level knowledge of PC software applications and strong understanding of PC operating systems

The salary range for this role is $65,000-$70,000.

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Sr Business System Analyst will work with internal and external customers in gathering functional requirements documents, understanding application architecture, and managing the unit testing of deliverables. Candidate should have an understanding of Software Development Life Cycle Methodologies and knowledge of Business Intelligence platforms.

Essential Job Duties and Responsibilities

• Train/Onboard new and existing customers

• Meet with clients and gather report specifications to then deliver to Business Intelligence team.

• Monitor client usage to ensure client retention

• Monitor expired client portal passwords

• Create help documentation for Company's Reports

• Provide basic level internal sales functions to existing clients/customers

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Travel up to 15 %

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Business

5+ years of experience as business systems analyst, sales analyst, or related area.

Experience using Retail Link is required.

Skills, Knowledge and Abilities

• Strong written communication and verbal communication skills

• Strong prioritization skills

• Ability to understand and follow specific instructions and procedures

• Ability to exercise sound judgment

• Ability to gather data, to compile information, and prepare reports

• Ability to research and analyze data effectively

• Ability to develop strategic plans to grow the business

• Well-organized, detail-oriented, and able to handle a fast-paced work environment

• Track record of building and maintaining customer/client relationships

• Flexible and adaptable, able to change and alter according to changes in projects or business environment

• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines

• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

• Intermediate level knowledge of PC software applications and strong understanding of PC operating systems

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Locations US-CA-Irvine

Primary Posting Location : City Irvine

Primary Posting Location : State/Province CA

Primary Posting Location : Postal Code 92602

Primary Posting Location : Country US

Requisition ID 2023-427317

Position Type Full Time

Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)

Minimum USD $65,000.00/Yr.

Maximum USD $70,000.00/Yr.