Advantage Solutions Store Manager .. in Natick, Massachusetts

Summary

Store Manager

At our Company, we grow People, Brands, and Businesses! We are hiring a dynamic full-time Store Manager to manage and operate a pop up retail shop for an online retailer of home goods and furnishing. The first assignment for this Manager will be to open the new shop as a unique event showcasing exciting home products helping people find the perfect furniture, home furnishings, décor and goods all at the right price. Candidates should have exceptional Customer Service, be tech-savvy, passionate about design, and have a command over sales. Our ideal candidate is excited to share home décor options with new and existing customers.

Things to consider:

  • Pop Up Shop located at Natick Mall

  • 30 - 40+ retail hours a week from Nov 1, 2018 - Jan. 4th, 2019

  • Mandatory pre-event training week of Oct. 22nd

  • Pop-up runs from Nov. 1 - Jan. 2

  • Availability to work Mall holiday hours including Thanksgiving, Black Friday, Christmas Eve, NYE, NYD

  • Competitive pay rates starting at $35/hr. - $40/hr.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What You’ll Do:

  • Manage Pop Up store team

  • Meet sales objectives, merchandising standards, manage operations, supervise & train associates

  • Engage and inform customers on key brand points and what is happening at the Pop-up (giveaways, sweepstakes, programming, etc.)

  • Be a brand expert - understand the brand, products and services, and guide customers through the online experience

  • Coaches and develops store team in soft skills and selling techniques

  • Create and maintain a friendly and inviting customer-first atmosphere

  • Open and close the store and protect all assets including: key control of the store, the Manager’s area and back bank.

  • Ensure reports and updates are completed and sent to leadership timely

Qualifications:

  • College degree preferred or equivalent job-related experience

  • 5 - 7 years Retail/Sales Management experience

  • Proven ability to manage, develop and motivate a large team

  • Able to independently manage and drive personal workload

  • Basic Knowledge of home décor and renovations

  • Understanding of how the online retail experience works

  • Excellent problem solver with a proven track record of driving results

  • Strong internet/PC skills – comfortable in a technology-driven business, strong skills in Excel

  • Bilingual a plus (English & Spanish)

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Sales Manager plays a pivotal role in the management of the team members. Responsible for the overall management of assigned market(s), achieving client deliverables related to each client’s budget and bonus objectives, achieving the market’s Profit and Loss (“P&L”) targets, generating new business opportunities, and managing the business unit operations. Title of Sales Manager (vs. Director Sales) is awarded based on a combination of the market’s volume, number of customers, associated complexity, and the market’s strategic importance.

Essential Job Duties and Responsibilities

Achieve P&L Targets

  • Manage business unit resources to deliver EBITDA* objective. [* Earnings Before Interest, Taxes, Depreciation, and Amortization]

Drive Revenue Growth

  • Identify revenue opportunities and align business unit resources to gain those new revenue opportunities.

Client Management

  • Work with the Business Development Manager (BDM) to organize business unit team to retain and grow all client relationships. In conjunction with the BDM, ensure that a plan is in place with each client to achieve client Key Performance Indicators (“KPIs”) to create “raving fans”.

Customer Relationships

  • Work with all roles that have direct customer responsibility to build and nurture strong customer relationships at the mid-level of the organization; help sales associates establish a pattern of regular communication and business reviews to create “raving fans” of our customers.

Team Leadership

  • Manage and lead staffing priorities so that workload balancing/utilization are maximized. Engage associates so that they are a part of the ongoing solution. Set and communicate clear expectations.

People Development

  • Manage talent to meet future business needs by identifying high potential(s) within the team, create and implement individual development plans for high potential(s), identify a successor, and effectively manage associates who are not satisfactorily achieving Company, client, and/or customer performance/business objectives.

Forecasting

  • Ability to anticipate future market changes so that resources can be adjusted accordingly; this includes planning for new revenue growth as well as customer shifts/consolidations.

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

  • Travel and Driving is an essential duty and function of this job

  • Travel up to 25%

Minimum Qualifications

Education Level: (Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Sales and Marketing

  • 5-7 years’ work experience in sales, consumer packaged goods, and/or food brokerage organization or equivalent

  • 3-5 years successfully managing a P&L, budgeting and forecasting, and managing client expectations either personally or through a team

  • 1-3 year’s previous experience with managing direct reports

Skills, Knowledge and Abilities

  • Action-oriented and results-driven

  • Ability to exude confidence with and gain trust of clients and internal business partners and staff; experience and comfort with executive/managerial level client interactions

  • Skillfully and effectively engages, motivates, and leads others

  • Effective presentation skills beneficial

  • Strong people management skills; excels in accurately assessing talent pool and managing associate performance as appropriate to support current and future business needs

  • Extensive understanding of the CPG industry

  • Demonstrates comprehensive management skills necessary to deliver an EBITDA; effectively able to access situations/trends accurately, make challenging decisions, and implement timely

  • Outstanding written and oral communication skills

  • Comprehensive technical skills to include being proficient in Microsoft Office suites and MPC/Navision

  • Working knowledge of syndicated data

  • Ability to handle multiple tasks and competing priorities and deadlines while maintaining a high level of professionalism and poise vis à vis colleagues, team members, staff, clients, and customers

Environmental & Physical Requirements

Field / Administrative Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.

Primary Posting Location : Address 1245 Worcester St

Primary Posting Location : City Natick

Primary Posting Location : State/Province MA

Postal Code 01760

Primary Posting Location : Country US

Requisition ID 2018-185104

Position Type Full Time

Category Sales (Professional)