Summary

Position Summary

The Digital Grocery Analyst is a key contributor to the Client team concerning Data Analysis, Objective Attainment, and Communication between the Digital Grocery Client team, business development team and our Clients. This role is critical in helping clients understand their results in the evolving world of ecommerce.

Essential Job Duties and Responsibilities

Job Duty

%

Business Analysis to provide direction that results in driving the digital Sales of our Clients.

· Support key business opportunities by recommending solutions based on applicable data.

· Quantify business opportunities and key drivers by analyzing data and providing recommendations for incremental growth.

· Provide information for Clients, Customers, and Markets through the use of syndicated and other data resources as is available in the ecommerce landscape.

Category Management and Project Support

· Develop Category Mgmt. relationships with clients and the markets to better understand client needs and provide consumer insights and best practices.

· Proactively develop business growth opportunities from data analysis and category management insights.

Client KPI Achievement

· Assist in developing scorecards and tracking key KPI’s like new items, display activity, special packs, etc

Presentation Delivery and Communication

· Responsible for capturing data and organizing sales stories for presentations to Clients, Customers, and Market personnel

· Coordinate with Client teams and communicate key follow up issues and objectives from our various Clients

Manage Business Development Ad-Hoc requests.

· Manage specific requests that would be generated by the Client, CTL’s, and ASM Sales Leadership that would include customer analysis, new business analysis, and client reviews

· Support business development team in understanding available ePOS data and providing actionable insights for new business pitches/RFIs/RFPs

30%

20%

20%

15%

15%

100%

Supervisory Responsibilities

Direct Reports

• This position does not have supervisory responsibilities for direct reports

Indirect Reports

• This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

• Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

• Travel up to 10%

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required) Bachelor's Degree or equivalent experience

Field of Study/Area of Experience: Mathematics, Business, or other major which focused on heavy data

• 2-3 Years of experience as an analyst

• Retail or CPG Industry experience is preferred but not required

• Must have previous experience analyzing and identifying data “trends”

• Experience in ecommerce data preferred but not required

Skills, Knowledge and Abilities

• Working knowledge of Nielsen/IRI data is a must

• Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers

• Flexible and adaptable, able to change and alter according to changes in projects or business environment

• Solid interpersonal skills

• Intermediate to advanced analytical and research Skills

• Knowledge of analytical concepts and methodologies

• Well-organized, detail-oriented, and able to handle a fast-paced work environment

• Good written and verbal communication skills

• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadline

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding ASM Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department.This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. ASM reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. ASM shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Essential Job Duties and Responsibilities

Job Duty

Create and enhance customized reporting tools and dashboards/Data Analysis

· Partner with leadership to enhance the deliverables provided, identify required key push reporting and ad hoc analytics needs

· Develop tools to aid customer operations team and streamline standard reporting

· Utilize various data systems, extract raw data from reporting systems, and conduct in-depth analysis on various KPI’s

· Analyze business needs/requirements and provide recommendations to implement and administer reporting, processes, and systems

· Provide business updates and track overall business KPI’s for management and executive team

Project/Relationship Management

· Perform project management duties by executing project schedules and deadlines, monitoring project progress, coordinating activities, resolving problems, and ensuring timely deliverables

· Manage and maintain ongoing strategic and collaborative relationships

· Work with existing clients and customers on strategic initiatives to ensure proper resources are allocated, expectations are met and optimal results delivered

· Manage expectations and results. Proactively work with other teams to communicate and foster adoption of the longer-term vision

Manage Direct Reports

· Manage, train, and mentor team to help them achieve skill development and professional objectives

· Manage workload of direct reports to ensure client satisfaction

· Ensure team thoroughly understands companies' businesses and the issues and challenges facing the industry and organization

Supervisory Responsibilities

Direct Reports

• Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

• May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

• Travel is an essential duty and function of this job. Driving is not an essential duty or function of this job.

• Travel up to 20 %

Minimum Qualifications The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required) Bachelor's Degree or equivalent experience

(Preferred) MBA Degree or equivalent experience

Field of Study/Area of Experience: Analytics, Business Administration or Marketing

• 5-8 years of experience in performing analysis a service-based business or field with database creation/management/query building experience

Skills, Knowledge and Abilities

· Prior experience with Microsoft and SQL tools and applications, including business intelligence, and reporting technology computer systems and software

· Prior experience with business intelligence environments supporting complex performance analysis and consumer insights a plus

· Strong Intellectual Ability/Decision making skills

· Hands-on leader with outstanding Interpersonal and communication skills

· Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects.

· Negotiate skillfully in tough situations with both internal and external groups

· Displays the ability to achieve desired results through others with positive, energetic and enthusiastic communication

· Train, delegate, coach, motivate and follow up on staff to achieve desired results

· Forecasts, sets objectives, anticipates, structures tasks, and establishes priorities

· Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results

· Ability to identify performance challenges or issues and work with associates to improve/correct those issues.

· Ability to recognize opportunities for growth and improvement, and to work with associates to achieve company and personal goals

· Demonstrates commitment to meeting or exceeding customer expectations, effectively solicits and responds to the needs of the customer both external and internal

· Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others

· Retail technology solutions, including reporting and analytics, category and space management and business intelligence for consumer packaged goods companies.

· Microsoft Office Suite

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Locations US-IL-Chicago | US-MA-Boston | US-CO-Denver | US-CA-Irvine | US-NY-New York

Primary Posting Location : City Chicago

Primary Posting Location : State/Province IL

Postal Code 02115

Primary Posting Location : Country US

Requisition ID 2022-421247

Position Type Full Time

Category Client Services/Account Management