Summary

Territory Manager ISO

At our Company, we grow People, Brands, and Businesses!We are seeking a dynamicTerritory Manager ISO to be responsible for the execution of the Superfridge and other in-store programs in assigned territory, with the goal of excellent customer service and compliance for both retailers and clients.Communicate cooperation and product availability to appropriate retail and/or promotion coordination contacts.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)

• 401(k) with company match

• Training and Career Development

• Generous Paid Time-Off

Responsibilities:

• Ensure that retail issues are addressed a timely manner by Assistant Territory Managers and assist with solutions as needed.

• Monitor service visits within the assigned territory.

• Create status reports when requested.

• Supervise/coach Assistant Territory Managers and/or Retail Administrators.

• Liaise with Retail Operation Managers, Retail Supervisors, and Field Service Company personnel in assigned territory.

• Coordinate service, promote coordination and unit procurement with appropriate departments for new stores to the program.

Qualifications:

• High School Diploma or GEDor equivalent experiencerequired; Associate’s Degreeor equivalent experience preferred

• 1-3 years of experience in retail operations

• Strong written communication and verbal communication skills

• Excellent customer service orientation

• Skill in supervising to include delegating responsibility, training and evaluating the performance

• Team building Skills; Ability to direct, lead, coach, and develop people

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Territory Manager ISO is responsible for execution of the Superfridge and other in-store programs in assigned territory, with the goal of excellent customer service and compliance for both retailers and clients.

Essential Job Duties and Responsibilities

• Ensure that retail issues are addressed a timely manner by Assistant Territory Managers and assist with solutions as needed

• Monitor service visits within the assigned territory

• Create status reports when requested

• Supervise/coach Assistant Territory Managers and/or Retail Administrators

• Liaise with Retail Operation Managers, Retail Supervisors and Field Service Company personnel in assigned territory

• Coordinate service, promotion coordination and unit procurement with appropriate departments for new stores to program

• Communicate cooperation and product availability to appropriate retail and/or promotion coordination contacts

• Assist with system/database issues and other duties as requested from time to time

Supervisory Responsibilities

Direct Reports

Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

Education Level: (Required): High School Diploma or GED or equivalent experience

(Preferred): Associate's Degree or equivalent experience

Field of Study/Area of Experience:

1-3 years of experience in retail operations

Skills, Knowledge and Abilities

• Strong written communication and verbal communication skills

• Excellent customer service orientation

• Good interpersonal skills

• Strong prioritization skills

• Skill in supervising to include delegating responsibility, training and evaluating performance

• Conflict management skills

• Decision making skills

• Team building Skills

• Ability to understand and follow specific instructions and procedures

• Ability to exercise sound judgment

• Ability to gather data, to compile information, and prepare reports

• Ability to ensure a high level of service and quality is maintained

• Ability to direct, lead, coach, and develop people

• Ability to work effectively with management

• Well-organized, detail-oriented, and able to handle a fast-paced work environment

• Track record of building and maintaining customer/client relationships

• Flexible and adaptable, able to change and alter according to changes in projects or business environment

• Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines

• Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

• Basic computer skills including familiarity with Word, Excel, and Internet usage

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Locations US-CT-Middletown | US-KS-Overland Park | US-OK-Tulsa | US-FL-Orlando | US-TX-San Antonio | US-FL-Tampa | US-TX-Austin | US-NC-Charlotte | US-TN-Brentwood | US-MO-Fenton

Primary Posting Location : City Middletown

Primary Posting Location : State/Province CT

Postal Code 66201

Primary Posting Location : Country US

Requisition ID 2022-423848

Position Type Full Time

Category Client Services/Account Management