Advantage Sales and Marketing

Job Information

Advantage Solutions Paid Social Account Director in Saint Louis, Missouri

Summary

Paid Social Account Director

The Paid Social Account Director will play a pivotal role in strengthening Adlucent's social media practice by focusing on client management, partnership development, and growing our best practices. This leadership role is integral to shaping and driving strategic social media initiatives that deliver value to our clients and contribute to the agency's growth.

The Role:

  • Client Management

  • Serve as the primary point of contact for high-profile social accounts, ensuring client satisfaction and long-term engagement.

  • Develop and implement effective social media strategies tailored to meet client goals and ROI objectives.

  • Oversee client reporting, data analysis, and insights generation.

  • Partnerships

  • Foster strong relationships with key industry partners (Meta, TikTok, Pinterest, etc)

  • Leverage partnerships to benefit client campaigns and enhance Adlucent's social media offerings.

  • Attend and participate in industry events to elevate the agency's profile and build a network of partnerships.

  • Best Practices

  • Shape the overall direction and growth strategy for Adlucent's social media practice.

  • Oversee a team of social media professionals, providing guidance and mentorship to develop their skills and performance.

  • Collaborate closely with other department leads and executives to align social media initiatives with the agency's overall business goals.

Must Have:

  • 5+ years account or management experience in social advertising, preferably managing multi-million dollar budget social programs

  • Proven people manager skills developing employees and optimizing organizational effectiveness, including a minimum of five years building and leading teams

  • Strong track record of delivering outstanding service to clients, both internal and external, as well as business results and ROI

  • Extensive knowledge of performance digital marketing for enterprise retailers and brands

  • Demonstrated ability to improve existing systems and implement new structures to build an effective learning environment

  • Strong communication and presentation skills, able to clearly and effectively articulate business and marketing strategies, able to pitch proposals and influence clients

  • Strong problem-solving and analytical skills

  • Keen eye for excellent client service and account performance

Nice to have:

  • Lead gen experience

  • Retail experience, including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding

  • Track record of sales/upsell experience

OUR MISSION:

To make advertising increasingly relevant and helpful to all by understanding & serving the interests and needs of each individual.

OUR CORE VALUES:

Make $#%& Happen: We solve problems efficiently. We know when to iterate and when to innovate. Some days we get to win and some days we get to learn.

Keep It Real: We all have a little weird in us. Come as you are, and stay that way.

Don’t Be a Jerk: We don't count ego as a KPI. We act with empathy and make others matter. We are the coworkers you want to work with.

Adlucent is part of Advantage Marketing Partners, a subsidiary of Advantage Solutions, ranked as one of the top marketing companies in the U.S. by AdAge. Headquartered in Austin, Texas, Adlucent is a performance digital agency, powered by its purpose-built platform Deep Search™, which accelerates outcomes and maximizes returns for B2C and B2B brands and retailers. Marketing services include paid search, shopping, social, Amazon, display media, video, and performance creative. Deep Search™ is a digital campaign, product feed and analytics technology that powers these services by integrating complex data and creating a custom, predictive bidding algorithm, helping clients acquire customers across channels while profitably increasing revenue. To learn more about Adlucent, visit adlucent.com.

Job Will Remain Open Until Filled

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Account Director is responsible for overseeing performance of the Account Services team within Client Services. S/he focuses on achieving key departmental KPIs and success metrics while empowering and encouraging team members to develop innovative strategies for attaining performance. S/he is responsible for analyzing on-going account performance and adjusting priorities, goals, and activities based on results. The Account Director organizes and leads cross-functional teams across a range of high-complexity projects, which may include organizational and process design, departmental roadmap development, business development, and client engagement.

The Account Director shares responsibility for the management of the Senior Account Management team. S/he plays a pivotal part in honing each team member’s people management skills and aiding in overall career development. The Account Director oversees team interactions and dynamics of Account Services as a whole, serving as an escalation point for account and team member-related issues, concerns, and suggestions.

Essential Job Duties and Responsibilities:

  • Fosters a high performance and high-quality environment so Adlucent achieves excellent results for our clients

  • Coaches people managers in Account Services on leading teams effectively while also driving employee engagement

  • Collaborates with the leadership team to develop, track, and achieve departmental goals

  • Oversees department performance as measured against major KPIs and goals; monitors trends to proactively identify risks and opportunities

  • Owns resource allocation and planning decisions for the Account Services team

  • Manages Account Services employee relations, working in conjunction with People & Culture to facilitate teamwork and address questions and conflicts

  • Responsible for Account Services financial management, including client forecasting/projections, budgets, and billing

Supervisory Responsibilities:

Direct Reports

  • Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources

Indirect Reports

  • May delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements:

  • Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level:(Required): Bachelor's Degree or equivalent experience

Field of Study/Area of Experience:

7+ years of experience in Account Management

Skills, Knowledge and Abilities:

  • 7+ years account or management experience in PPC advertising, preferably managing multi-million dollar budget SEM programs through Google AdWords and Bing Ads

  • Proven people manager skills developing employees and optimizing organizational effectiveness, including a minimum of two years building and leading teams

  • Strong track record of delivering outstanding service to clients, both internal and external, as well as business results and ROI

  • Demonstrated ability to improve existing systems and implement new structures to build an effective learning environment

  • Ability to communicate complex data with clarity and simplicity

  • Strong problem-solving and analytical skills

  • Keen eye for excellent client service and account performance

Nice to have:

  • Retail experience, including but not limited to: eCommerce; merchandising and promotions; multi-channel marketing; branding

Environmental & Physical Requirements:

Office / Sedentary Requirements:

Incumbent must be able to perform the essential functions of the job.

Office / Non-Sedentary Requirements:

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: stand for extended periods of time, walk, bend, stoop, or climb. May have possible exposure to dust, and may require the ability to lift and/or push up to 50 pounds 33% - 66% of the time.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one’s supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Job Locations US-MO-Saint Louis

Primary Posting Location : City Saint Louis

Primary Posting Location : State/Province MO

Primary Posting Location : Postal Code 63101

Primary Posting Location : Country US

Requisition ID 2023-430800

Position Type Full Time

Category Client Services/Account Management

Minimum USD $115,000.00/Yr.

Maximum USD $130,000.00/Yr.

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