Advantage Solutions Receptionist Canada in United States

Summary

Receptionist - Canada

At our Company, we grow People, Brands, and Businesses! We are seeking a dedicatedReceptionist who will be responsible for facilitating communication on a multi-line phone system between Customers or Clients, and the Company, as well as among associates. This person serves visitors by greeting, welcoming, and directing them in a professional, pleasant manner.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

  • Full-Time Benefits (Health, Dental, Disability, Life, Lifeworks Program)

  • PerkSpot Discounts on Travel, Movies, Cell Phones and more

  • Training and Career Development

  • Generous Paid Time-Off

Responsibilities:

  • Facilitates communication by routing incoming calls to the appropriate party’s extension or voice mailbox. Assists in locating appropriate Company associates and visitors by using the internal paging system.

  • Supports administrative staff and other personnel by providing word processing support and performing various clerical duties, such as typing and stuffing envelopes/labels, and alphabetizing.

  • Maintains a safe and clean reception area by compiling with procedures, rules and regulations.

  • Maintains security by following procedures, monitoring log book, and issuing visitor badges.

  • Ensures accurate and current Company lists such as phone roster, brand assignment reference list, Client list, etc. for reference at the reception desk by updating and distributing on a regular basis.

  • Assists with mailroom support by processing UPS/FedEx packages and sorting mail as needed.

Qualifications:

  • High School Diploma or GED or equivalent experiencerequired

  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

  • Good interpersonal skills

  • Excellent customer service orientation

  • Flexible and adaptable, able to change and alter according to changes in projects or business environment

  • Basic computer skills including familiarity with Word, Excel, and Internet usage

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats, and communication support upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants.

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Receptionist is responsible for facilitating communication on a multi-line phone system between Customers or Clients, and the Company, as well as among associates. This person serves visitors by greeting, welcoming, and directing them in a professional, pleasant manner.

Essential Job Duties and Responsibilities

Telephone Operations

  • Facilitates communication by routing incoming calls to appropriate party’s extension or voice mailbox.

  • Assists in locating appropriate Company associates and visitors by using the internal paging system.

Clerical Support

  • Supports administrative staff and other personnel by providing word processing support and performing various clerical duties, such as typing and stuffing envelopes/labels, and alphabetizing.

Customer Service

  • Communicates professional image by greeting and directing visitors appropriately.

Safety/Security

  • Maintains a safe and clean reception area by compiling with procedures, rules and regulations.

  • Maintains security by following procedures, monitoring log book, and issuing visitor badges.

Record Keeping/Maintenance

  • Ensures accurate and current Company lists such as phone roster, brand assignment reference list, Client list, etc. for reference at reception desk by updating and distributing on a regular basis.

  • Assists with mailroom support by processing UPS/FedEx packages and sorting mail as needed.

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel and/or Driving Requirements

Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

Education Level: (Required): High School Diploma or GED or equivalent experience

Skills, Knowledge and Abilities

  • Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines

  • Ability to complete multiple duties with accuracy shifting from one to another with frequent interruptions and competing deadlines

  • Good interpersonal skills

  • Excellent customer service orientation

  • Flexible and adaptable, able to change and alter according to changes in projects or business environment

  • Basic computer skills including familiarity with Word, Excel, and Internet usage

Environmental & Physical Requirements

Office / Sedentary Requirements

Incumbent must be able to perform the essential functions of the job. Work is performed primarily in an office environment. Typically requires the ability to sit for extended periods of time (66%+ each day), ability to hear the telephone, ability to enter data on a computer and may also require the ability to lift up to 10 pounds.

Environmental & Physical Requirements

Additional Information Regarding The Company Job Duties and Job Descriptions

The Company is committed to providing equal opportunity in all employment practices without regard to race, nation or ethnic origin, colour, religion, age, sex (including pregnancy and childbearing), sexual orientation, marital status, family status, physical or mental disability or pardoned criminal convictions, or any other category protected by law.

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Employee understands that neither the provision of the Job Description nor any representation in this document creates a guarantee or contract of employment for any specified period of time or changes the nature of Employee’s employment, which can only be modified in a writing signed by the CEO.

Important Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company welcomes and encourages applications from people with disabilities. The Company will provide reasonable accommodations, accessible formats and communication supports upon request to persons with disabilities who take part in all aspects of the recruitment and selection process. If you require accommodation in connection with the application process, please contact: Recruiter, Talent Acquisition, for external applicants, or, a Supervisor for internal applicants.

Position Type Full Time

Postal Code L3R 4B8

Requisition ID 2018-189380

Category Professional: (IT, Finance, Legal, HR, Talent Acquisition, Administrative, Customer Service)